AlineaSol offers you the possibility to buy professional support (delivered on a 8x5 basis, Spain working hours) related to our modules. We can support you with installation, creation of reports or workflows, report optimization, custom coding, etc.
All enterprise packages have 1 hour support included by default. 15 minutes are taken as a minimum interaction. With the support packages community customers can buy specific support, and enterprise customers can extend the support time the automatically receive. As you will see, you get a discount if you buy a larrger number of hours.
If you want 24x7 support, contact us for a specific quote.