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Chat Community

SKU:00000006

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Details:

AlineaSol Chat is a module that supports chats within the CRM. It allows for both  internal (CRM users) and external chats (initiated from company Portal). 

 

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Details

AlineaSol Chat is a module that supports chats within the CRM. It allows for both  internal (CRM users) and external chats (initiated from company Portal). 

 

AlineaSol Chat main features are:

  • Inside a Sugar CRM Instance, chat between users (Internal chats)
  • Change your status (Available, Away or Unavailable)
  • Receive chats from outside this Sugar CRM instance. (External Chats)
  • Chat with multiple users simultaneoulsy.

Requirements

  • SugarCRM 6.5.X

 

First time install

  • Login as Sugar CRM admin user
  • Go to "Admin" and there select "Module Loader"
  • On your computer, search AlineaSol Blue Theme, and upload. 
  • When it is uploaded, click "install"
  • See configuration chapter in the manual, in the Documentation.

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