AlineaSol Chat is a module that supports chats within the CRM. It allows for both internal (CRM users) and external chats (initiated from company Portal).
AlineaSol Chat main features are:
- Inside a Sugar CRM Instance, chat between users (Internal chats)
- Change your status (Available, Away or Unavailable)
- Receive chats from outside this Sugar CRM instance. (External Chats)
- Chat with multiple users simultaneoulsy.
- SugarCRM 6.5.X
First time install
- Login as Sugar CRM admin user
- Go to "Admin" and there select "Module Loader"
- On your computer, search AlineaSol Blue Theme, and upload.
- When it is uploaded, click "install"
- See configuration chapter in the manual, in the Documentation.